contact us

Corporate Headquarters
For general inquiries contact us at:

Borders Group, Inc.
100 Phoenix Drive
Ann Arbor, MI 48108
734.477.1100

Customer Care
For general questions or comments regarding Borders store experiences, please send email to ccare@bordersstores.com.

If you prefer to talk to us by phone, please call our customer service center at 888.81.BOOKS.

To find the store nearest you, please use our online store locator.

Accounts Payable Vendor Service
If you are a vendor or supplier seeking information about an invoice or payment inquiry, please visit our Accounts Payable Vendor Service section. You can register your invoice or payment inquiries and we will respond within two business days.

Accounts Receivable Customer Inquiry
If you have billing questions regarding your Waldenbooks Institutional or Borders Corporate Billing Account, please visit our Accounts Receivable Customer Inquiry section. Register your inquiry with us and we will respond within two business days.