how to apply

Borders Stores

Cashiers and Sellers—Books and Multimedia
The Cashiers and Sellers in a Borders or Waldenbooks store drive store sales through excellent customer service and suggestive selling. They utilize strong selling skills and extensive product knowledge to provide appropriate products, services and information to our customers. A successful Cashier or Seller possesses excellent customer service skills, interpersonal effectiveness and is enthusiastic and energetic.

Cafe Sellers
The Cafe Sellers drive cafe sales through excellent customer service and suggestive selling. Responsibilities include preparing and serving food and drinks, stocking and merchandising the cafe area, and adhering to health and safety standards. A successful Cafe Seller has strong customer service skills and is energetic and enthusiastic. Previous food or coffee retail experience a plus.

Inventory Team
The Inventory Process Team supports the management team and whole store functions by working within a team to complete the inventory process by executing daily flow of product to and from the sales floor. Exceptional customer service skills along with strong organizational, problem solving, and communication skills are critical to success in this role.

Supervisors
Supervisors provide leadership and foster a sense of teamwork, while supervising the sales floor and an operational area of the store. In addition, Supervisors act as mentors for the staff and support larger management and corporate plans. Supervisors are flexible, committed to staff development, and able to work varied hours. This hourly position requires strong leadership, communication, problem-solving, and organizational skills.

Apply now online or visit the e-Apply station at your local Borders store.

Online Process:

• The application process will take between 15-45 minutes, depending on the position for which you are applying.
• Enter your zip code. A list of stores in your area will be displayed and you will be able to select the store in which you are interested.
• You will be able to select one store per application. However, after 14 days, if that store has not taken any action on it, your application will be released to all stores within a 30-mile radius of the initial store.
• Create your user ID and password. This will allow you to return to the site and complete your application. Once your application has been submitted you will not be able to access your application online and your user ID and password will no longer be valid. Please note: We do not have a system available to track user IDs and passwords, so be sure to make a note of it.
• Once you have completed your application, it will be submitted to the store of your choice. If you are among the applicants selected to proceed to the interview process, a representative of that store will contact you (please note that not all applicants will be contacted or interviewed).
• Your application will stay current in the system for 90 days. You are welcome to re-apply after 90 days.
• If you are unable to complete the process for any reason (for example: your computer crashes or you do not have enough time), it will be necessary for you to return to our web site and create a new application. You may also apply at the store of your choice.
• If you would like to follow up on the status of your online application or wish to make additions or modifications to your application after it has been submitted, you will need to contact the store to which you originally applied.

Waldenbooks, Borders Express, Borders Outlet, or Borders Airport Stores

Bookseller
Our Booksellers support the achievement of store and kiosk sales goals by providing personalized, attentive customer service. Booksellers use strong selling skills and extensive product knowledge to provide appropriate products, services, and information to our customers. A successful Bookseller possesses excellent customer service skills, interpersonal effectiveness, and enthusiasm. In addition, we have a Senior Bookseller position that provides an opportunity to develop into a management role within the store.

Assistant Manager
Assistant Managers are responsible for providing leadership and fostering a sense of teamwork and ownership in the store. While assisting the Store Manager with coaching and mentoring the staff, our Assistant Managers support the execution of strategies to maximize store and seasonal business profitability and to achieve sales, customer service and operational goals. This hourly wage position requires strong leadership, communication, problem-solving and organizational skills.

Application Process:

• Submit your application in-person or mail it to the store in which you would like to apply, or visit your local store to complete an application. Print off our store application.
  If you are applying at a store located in North Dakota or South Dakota please use this application.
  If you are applying at a store located in Montana please use this application.
• Check the listing of locations and contact information.
• If you are among the applicants selected to proceed to the interview process, a Borders Group representative will contact you. Please note that not all applicants will be contacted or interviewed. We will keep your application on file for at least one year.

Home Office and Store Management positions

• Visit our careers section to search for job opportunities.
• Click "Search Openings" under "Welcome" in the middle of the screen.
• Now you are able to filter your search using different criteria including Job Category, State, and Division. Try searching on just one or two of the areas to produce the most results. Search on all three areas to produce the fewest results.
• Once you've made your selections in Job Category, State, and Division, click "Search."
• All results matching your search will appear. Click the job title of each position to read its corresponding job posting.
• When you find an opportunity that you would like to apply for, click the "Submit to Job" button at the top or bottom of the job posting.
• This will prompt you to login to modify an existing resume profile. If this is your first time submitting your resume through our website, follow the instructions below.

Creating Your Resume Profile

• Click "Create A New Account" from the login page, or from the Welcome screen click "Submit Resume/CV."
• Enter your email address and create a password. (Take note of your password—you will use this later to review/update your resume.) Click "continue."
• If you have an electronic version of your resume, "cut and paste" it from a word-processing document (i.e. Microsoft Word) into the text box under the heading "Type." If you do not have an electronic resume, click "Profile Builder" under the heading "Build."

Using Profile Builder

• Enter your contact information
• Click "Add Work Experience" button to add your most recent employment information. You can add multiple work experiences.
• Click "Add Education" button to add education information. You can add multiple experiences.
• Answer all questions regarding your application, and click "Submit."

Using Cut and Paste version of resume

• Once you have entered your resume into the text box, click "Continue." (Note—your resume will lose its formatting in this process—this is okay.)
• Review the contact information. Edit/add any information to ensure this section is complete and accurate.
• Review the Work Experiences and Education sections. Click the job title or school name to update incorrect/missing information. Click "Add Work Experience" or "Add Education" to include additional information.
• Answer all questions regarding your application, and click "Submit."

• If you are among the applicants selected to proceed to the interview process, a Borders Group representative will contact you. Please note that not all applicants will be contacted or interviewed.
• We will keep your resume on file for at least one year. You are welcome to update and refresh your resume at any time.

What You Will Need

The list below contains some of the information that will be needed to complete the application process.

Store Management and Corporate Office positions:

• Your current address and contact information
• An electronic copy of your resume (if you have one)
• Previous employment information, including: dates, title, etc.
• Your education information
• Scratch paper

All other positions:

• Your current address and contact information
• Your availability
• Your education information
• Previous employment information, including: addresses, phone numbers, supervisor names and titles, salary and dates
• Personal and Professional Reference Information: including contact information
• Scratch paper