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Customer Care

reserve for in-store pickup

Items found on the website may, in most cases, be reserved, ordered, or pre-ordered for pickup at a local store. From the title detail page, check an item's availability for store pickup by entering a zip code or city and state. A list of all stores for that area will be displayed as well as the most recent inventory information (In Store Status) for each store. Choose the store where you would like to pick up your item, and follow the instructions for processing your reservation via the online reservation form.

Once you place your reservation, you will receive an email confirming the availability of the item you requested. In most cases, you'll receive the email within two hours. Please wait until you receive the email confirmation before going to the store.

Note:

  • Store pickup is available only in U.S. stores, excluding Borders Express, Borders Outlet, airport, and Waldenbooks locations.
  • Special order titles usually arrive at the store within 1-6 weeks
  • Not Yet Published Titles—your store will contact you as soon as this title becomes available for purchase.



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Online     Jul 06, 2008 17:04:10